Organisation re:Design™
Delivering your Brand Promise is smooth & frictionless when you have clear execution journey, integrated with AgileOps and process accountability.
Deliver Your Brand
Promise Confidently
No more Operational Drama, Frictions & Fire-Fighting every day.
The key reason why most SME business owners cannot afford to be away from the business is because the business processes are not defined, and its People are not developed to be problem-solvers.
This is why SME business owners are always in fire-fighting mode. They are usually the busiest person in the company, doing all the thinking, planning and providing answers to their employees daily.
Sounds familiar?
Organisation re:Design™ uncovers frictions from every department of the business, commonly:
Leadership & Management
Fulfilment & Service Delivery
Marketing & Sales
Accounting & Finance
Human Resource
We facilitate and guide you to map out your end-to-end Customer Journey with your business, and implement RACI and Eisenhower matrix with S.M.A.R.T. communications, AgileOps and OKRs, which empowers your employees to continuously remove frictions and improve the business operations to deliver your Brand Promise consistently.
Your Organisation shall operate in alignment with the Brand Promise by-Design, allowing you to be free to work 'ON' the business instead of fire-fighting daily 'IN' the business.
"Our Operations has improved tremendously. The team are cooperating better with each other, delivering our Brand Promise to Clients without me having to fight fire daily."
Our Operations has improved tremendously. The team are cooperating better with each other, delivering our Brand Promise to Clients without me having to fight fire daily.
Nicholas Foo
Founder & Managing Director
Leads Global Pte Ltd
